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Terms and Conditions

 1. Introduction

Welcome to The Blue Roll Company. These Terms and Conditions ("Terms") govern your use of our website www.thebluerollcompany.co.uk (the "Site") and our products and services. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site.


2. Definitions

  • "Company," "we," "us," or "our" refers to The Blue Roll Company LTD.
  • "User," "you," or "your" refers to the person accessing or using our Site.
  • "Products" refers to the items available for purchase on our Site.


3. Use of the Site

Eligibility: You must be at least 16 years old to use our Site. By using the Site, you represent and warrant that you meet this requirement.

Account: To access certain features of the Site, you may be required to register for an account. You agree to provide accurate and complete information when creating your account and to keep this information up to date. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

Prohibited Activities: You agree not to use the Site for any unlawful purpose or in any way that could harm the Company or any third party. Prohibited activities include, but are not limited to:

  • Violating any applicable laws or regulations.
  • Infringing on the rights of others.
  • Posting or transmitting any material that is abusive, defamatory, obscene, or otherwise objectionable.
  • Attempting to interfere with the operation of the Site.


4. Orders and Payments

Placing Orders: By placing an order on our Site, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order you place with us.

Pricing: All prices are listed in GBP and exclude VAT. VAT is calculated at cart and checkout.
We reserve the right to change prices at any time without prior notice.

Payment: Payment must be made at the time of purchase. We accept various payment methods as indicated on our Site. You agree to pay all charges incurred by you or any users of your account and credit card or other payment method at the prices in effect when such charges are incurred.

Order Confirmation: After you place an order, you will receive an email confirmation. This email only acknowledges receipt of your order and does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason.


5. Shipping and Delivery

Shipping: We ship to various locations as specified on our Site. Shipping fees and delivery times vary based on your location and the shipping method selected.
Smaller products can generally be dispatched same day as long as the order is placed before 4pm GMT.
Pallet orders do take longer, we aim to dispatch within 48 hours and shipping can take 3-5 working days.

Delivery: We strive to deliver your order within the estimated time frame; however, we are not responsible for any delays caused by events outside our control.


6. Returns and Refunds

Returns: If you are not satisfied with your purchase please contact us for a resolution.

Refunds: Refunds will be processed on an ad-hoc basis, taking variables into account such as proof of delivery and photographic/video evidence.


7. Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of The Blue Roll Company or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content on our Site without our prior written permission.


8. Limitation of Liability

To the fullest extent permitted by law, The Blue Roll Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Site; (b) any unauthorised access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Site; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.


9. Indemnification

You agree to indemnify, defend, and hold harmless The Blue Roll Company, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site or your violation of these Terms.


10. Governing Law

These Terms and any disputes arising out of or related to them or your use of the Site shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.


11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any changes to these Terms constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates or changes.


If you have any questions about these Terms and Conditions, please contact us.